Wrong Database version


If you see this error when running Intelicode®, your "Provided" database is out of date. This issue is likely caused by updating your Intelicode® software before your SQL Server "Provided" database was updated. Your database administrator will need to run the latest SQL script for the Intelicode® version you are running. The required version of the database script can be found by going to http://intelicode.com/update and checking the SQL Server installation instructions for the current release. Once the database script has been executed, you should be able to run Intelicode® as expected.

Wrong Intelicode version


If you see this error when running Intelicode®, your database administrator has likely updated the SQL Server "Provided" database and your Intelicode® version has not yet been updated to match.  It is advised to contact your IT department to coordinate installation of the current version of Intelicode®. Standard Intelicode® installation files and instructions can be found at http://intelicode.com/update. Once your Intelicode® installation has been updated to the current version, you should be able to run it normally.

Intelicode® Installation Examples:

    Documentation for updates and first time installations

    Intelicode® Standard version with SQL Server 15 Installation Instructions

    Intelicode® Server version with SQL Server 15 Initial Installation Instructions

    Intelicode® Server version with SQL Server 15 Update Installation Instructions

    Intelicode 15 Install Examples


Software Requirements:

  • Microsoft Windows 7 SP1 or later.
  • Microsoft Windows Server 2008r2 or later.
  • Microsoft Office 2010 or later for generating Reports.
  • Microsoft SQL Server is required. Supported versions are 2008 or later, Express through Enterprise. Express is limited in scalability. Standard or greater is recommended for best performance. Remote database connections are not recommended for latency reasons. Ideally the database server should be on the same PC or at least the same local network.
  • Adobe Reader or Acrobat is recommended for opening PDF reports. The latest version is recommended for security reasons. Word 2013 or greater will also work well with PDF files, as will Microsoft Edge, Google Chrome, or Mozilla Firefox.




SQL Server:

    Step by Step SQL Server Installation Guide for Intelicode®


    SQL Server insufficient memory to continue error when executing a script?


    MSDN Steps to troubleshoot SQL connectivity issues.



    Intelicode® Online Help File

    Intelicode® User Manual

    InteliNote® Walkthrough Video (zip file)

    Intelicode® Walkthrough Video (zip file)


    How to change font size appearance

    How to backup SQL Express database (external site)

    How to backup your local database (v14 only)




Technical Support

Telephone: 1-800-786-4231
Hours: Monday-Friday 9am-5pm ET
Click the appropriate logo below to connect with ConnectWise Control or GoToMeeting as instructed by an Intelicode representative.