Can't create an office in Intelicode? The number one reason is because you have not been given permission to do so. User Type decides what an end user can and can’t do in Intelicode at any given time. There are four (4) User Types to choose from: Read Only, Administrator, User, and Custom. When a new user is created, one of these user types must be chosen. Read Only user type means that the end user can only open Intelicode and look at data. Administrator user type means that the end user has all permissions in Intelicode. User user type is the same as Administrator user type except that the end user can’t create offices. Custom user type can be set to have any permission chosen within Intelicode. If Custom user type is used, any permission option selected would apply to all end users given the Custom user type. To see the various user type permission options, go to the Manage Permissions tab in the Administrator Panel from the options tab at the log in screen or from the Tools tab in Intelicode. Only those who know the Administrator Panel password can access this area. Click the various User Groups checkboxes to see what permissions each user group has. For Custom user type, click the desired checkboxes in the Permissions area. Once the users are assigned the user type, they can only utilize those features associated with it.